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The one moment your viewers will actually give you an email

Parth5 min read


Should I collect emails from a stream giveaway?

It is the best natural moment you get, because there is an obvious reason to give one — telling the winner they won. Make it optional, say exactly what it is for, and never make it the entry condition. A required email costs you entries from precisely the casual viewers a giveaway is meant to convert.

Every audience you have on a platform is rented. Followers are a permission the platform grants and can change the value of at any time, and reaching the people who already chose to follow you increasingly costs something. An email address is the only channel in this list you own outright, which is why every creator advice thread eventually arrives at "build a list" and then fails to say when anyone would plausibly give you one.

A giveaway is when. There is a concrete, non-marketing reason to hand over an address — you need to be told if you win — and the person is already filling in a field. That combination does not occur often.

Ask badly and it costs you the giveaway

The failure mode is making the email required. Entry rates fall immediately, and they fall hardest among the casual viewers who were mildly curious — which is the group a giveaway exists to convert. You end up with a smaller list of people who were already engaged enough to jump through a hoop, which is a list you mostly already had.

The version that works is boring: an optional field, with a sentence saying exactly what it is for. Kloot’s wording is "Optional — only used to email your prize if you win", which is a promise narrow enough to keep. The moment the copy says "and occasional updates", you are asking for a marketing subscription in the costume of a prize notification, and people can tell.

The separate thing worth asking for

There is a second, cleaner ask that most streamers never make: would you like to be told when the next one runs? That is not a prize notification, it is an audience list, and asking for it as its own question is more honest than smuggling it into the first one. It also converts well, because someone who just entered a giveaway has demonstrated interest in giveaways.

Kloot has this as notify-me, and the tier line is worth stating plainly because it is the point where the product asks for money: on the free plan viewers can opt in and you see the count, but the list itself is withheld and nothing is sent. Creator and above hold the list and Kloot sends the notification when your next giveaway opens. If that reads as a paywall on the useful half, that is because it is one — the number is meant to be the argument for upgrading, and pretending otherwise would be worse than saying so.

SarahStreams

is giving away prizes

Friday night giveaway

Prize

Steam key · Elden Ring

🎉

YOU WON!

Steam key · Elden Ring

If you don't claim in time, the wheel spins again.

Official rules

No purchase necessary. Open to entrants 18+ worldwide. One entry per person.

Entries close when the streamer starts the draw. The winner is drawn at random on stream. The winner must claim within 2 minutes or the draw is repeated.

Prize: Steam key · Elden Ring. Promoter: SarahStreams.

This is a promotion by SarahStreams. Twitch does not sponsor or endorse this promotion and is not responsible for it.

Generated from this giveaway's settings. Not legal advice.

the winner's phone
Why the email matters less than it used to: the winner is told on their own device, so an address is for delivery rather than for finding them.

What a list is actually worth to a streamer

Be realistic about the size. A channel with a couple of hundred concurrent viewers running a giveaway a fortnight is not building a mailing list in the marketing sense — it is building a few hundred addresses over a year, which will never be a newsletter business. What it is good for is narrower and more useful: telling people a thing is happening at a time they would otherwise miss it.

That is why the "tell me about the next one" ask beats a general newsletter for most streamers. It has an obvious payoff for the person agreeing, it is easy to write, and it does not commit you to producing content on a schedule. The failure mode of a creator email list is almost never that nobody signed up; it is that the streamer never sent anything, because writing a newsletter is a second job.

What the email is actually for now

Worth being precise, because the answer changed. An email used to be how you found the winner at all — you announced a name, they were not there, and eventually you emailed them. If the giveaway tells the winner directly on the device they entered from, that job disappears. What is left is delivery: sending a key, arranging a shipping address, or having any record of the person at all after the stream ends.

That is a smaller job, and it argues for asking for less. If you are not going to email people, do not collect addresses you have no plan for — an unused list is a liability with a privacy policy attached, not an asset.

Where the field should sit

A detail with a measurable effect: put the optional email after the thing that makes entry feel done, not before it. A form that asks for a name and an email together reads as a signup. A form that takes a name, confirms the person is in, and then offers a way to be told if they win reads as a courtesy. The information collected is identical; the completion rate is not.

The same logic applies to the notify-me question. Asked before entry it is friction on the thing the viewer came to do. Asked immediately after — while they are still on the confirmation screen, mildly pleased with themselves — it is the natural next question, and it costs the entry nothing if they decline.

What you may then do with it

Not legal advice, but the shape is consistent across most privacy regimes and it is not complicated: use it for what you said you would use it for. An address given to receive a prize is not consent to a newsletter. If you want to email people about future streams, ask for that separately and let them decline without losing their entry.

The practical version is simpler than the legal one. If you would be embarrassed to have the email you are about to send read out next to the sentence people agreed to, do not send it. That test catches nearly everything the regulations are trying to catch, and it takes a second rather than an afternoon with a compliance page.

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Questions people ask

Should an email be required to enter a giveaway?
No. A required address reduces entries most among the casual viewers a giveaway is meant to convert, leaving you a smaller list of people who were already engaged. Optional, with a narrow explanation of what it is for, costs you almost nothing.
How do I ask viewers for an email without it feeling like marketing?
Say precisely what it will be used for and keep the promise small — "only used to email your prize if you win" is a promise you can keep. If you also want to email them about future streams, ask that as a separate question rather than widening the first one.
What can I legally do with emails collected from a giveaway?
Use them for the purpose you stated. An address given so a prize can be delivered is not consent to a newsletter under most privacy regimes. This is general information rather than legal advice — check the rules where your entrants are.
Do I still need emails if the winner is told on their phone?
Less than you did. If the tool notifies the winner directly, the address is for delivering the prize and keeping any record of the person afterwards, rather than for finding them. That argues for collecting less, not more.
Can I build a list of people who want to hear about my next giveaway?
Yes, and it converts better than a general newsletter because the interest is specific. In Kloot that is notify-me: free accounts see the number who opted in, and Creator and above hold the list and send the notification automatically.

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